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My profile not found & Native language verification pending
Thread poster: Helene Minville
Helene Minville
Helene Minville  Identity Verified
Canada
Local time: 12:24
English to French
Mar 27, 2023

Someone can help?

My profile is not showing at all in the translators' directory, even though I am a professional member, I have my language pair set (En to Fr), clients positive feedbacks, and listed many general & specialized fields. My profile shows as completed 100%.

I emailed support few days ago but never got any response yet.

Also: I have requested a Native Language Verification on March 16th, 2023, which is still pending:

Native Languag... See more
Someone can help?

My profile is not showing at all in the translators' directory, even though I am a professional member, I have my language pair set (En to Fr), clients positive feedbacks, and listed many general & specialized fields. My profile shows as completed 100%.

I emailed support few days ago but never got any response yet.

Also: I have requested a Native Language Verification on March 16th, 2023, which is still pending:

Native Language verification pending
Your application has been submitted and verification is pending. You will receive a site message when a decision has been made regarding your verification.
Status: Awaiting peer reviews (none received yet)
Submission time 2023-03-16 20:51:44

Regards,

Helene ▲ Collapse
 
Karen Zaragoza
Karen Zaragoza
Local time: 00:24
SITE STAFF
A reply has been sent to your support request Mar 28, 2023

Dear Helene,

Thanks for your patience and I'm sorry for the delayed response.

You should have received my reply now in your support request.

Please let me know if you need further assistance.

Best regards,

Karen Zaragoza
ProZ.com Team
 


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My profile not found & Native language verification pending






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