ProZ.com frequently asked questions

1 - Blue Board: General

1.1 - Mis on Blue Board?

Selgitame seda kaudselt. Esiteks saab iga ProZ.com'i kasutaja sisestada ühe numbri vahemikus 1-5, mis väljendab tema tõenäosust antud allhankijaga (s.t klient või tõlkefirma/-büroo) edaspidi koostööd teha (LWA). Selgituseks saab kasutaja koos numbriga lisada ka tekstirea. Vastuseks sissekandele saab allhankija omakorda tekstirea sisestada.

Blue Board on täiuslik, otsitav andmebaas, mis sisaldab niisuguseid sissekandeid ja vastuseid ning allhankijate koordinaate.

1.2 - Blue Board'i terminite sõnastik...

Allhankija: Üldine termin, mis hõlmab tõlkebüroosid, ettevõtteid, kliente ja kõiki tõlketeenuseid ostvaid asutusi või isikuid. Blue Board on allhankijate andmebaas, mis sisaldab teenusepakkujate sissekandeid.

Sissekanne: Teenusepakkuja teeb Blue Board'i sissekande väljendamaks tõenäosust konkreetse allhankijaga edaspidi koostööd teha. (Terminid nagu "reiting", "ülevaade" jne on eksitavad ja neid tuleks vältida).

LWA: (Antud allhankijaga) edaspidise koostöö tõenäosus. Viitab sissekannete arvule.

Kommentaar: Iga sissekanne sisaldab LWA-d (edaspidise koostöö tõenäosust) (kohustuslik) ja kommentaari (valikuline). Kommentaarid peaksid piirduma LWA (edaspidise koostöö tõenäosuse) selgituste/põhjustega; kommentaarid ei tohi sisaldada üldiseid väiteid allhankija kohta.

Vastus: Kui tehakse sissekanne, antakse vastavale allhankijale võimalus esitada üherealine "vastus".

Nagu teenusepakkujate kommentaarid, peavad ka allhankijate kommentaarid piirduma sõltumatu kogemusega. Kommentaarides sisalduvad isiklikud märkused või vastused ei ole vastuvõetavad ja eemaldatakse soovi korral saidi töötajate poolt.

Postitaja: Sissekannet tegev või vastust postitav teenusepakkuja või allhankija.

Sissekannete keskmine tase: Teenusepakkujate poolt allhankija kohta avaldatud keskmist LWA-d (edaspidise koostöö tõenäosust) tähistav koguarv.

Register: Ühe allhankija kohta tehtud sissekannete/LWA-de (edaspidise koostöö tõenäosuste) lehekülg. Registritele pääseb ligi, kasutades järgmises formaadis veebiaadresse: http://www.proz.com/bb/#

1.3 - Millistel tingimustel saab teha sissekande allhankijaga edaspidise koostöö tõenäosuse kohta?

Sissekandeid saate teha ainult nende klientide kohta, kellega olete mingi projekti kallal koos töötanud ning kellele olete töö õigeaegselt esitanud ja kellel pole töö kvaliteedi suhtes kaebusi. Sissekandeid ei saa teha pelgalt läbirääkimiste, proovitõlgete või muu esialgse suhtluse alusel.

Kui olete kliendiga mingi projekti kallal koostööd teinud, kuid ületasite töö esitamisel tähtaega või esines töö esitamisel muid puudusi, ei saa te selle kliendi kohta sissekannet teha. Blue Board'i ei saa kasutada allhankijate ähvardamiseks.

Allhankijate (või allhankijaid esindavate kasutajate) 'enda tehtavad sissekanded' on keelatud.

LWA sissekannetele lisatavad kommentaarid peaksid piirduma tõenäosusega teha edaspidi koostööd selle allhankijaga, kelle kohta sissekannet teete.

Saate allhankija kohta teha ühe sissekande aastas - seda tingimusel, et olete enne järjekordse sissekande tegemist allhankijaga taas koostööd teinud.

LWA sissekanded, mis on tõestatult vastuolus Blue Board’i reegliga 2 või Blue Board’i reegliga 6, eemaldatakse saidi personali poolt. Kasutajatel, kes teevad pidevalt neid reegleid rikkuvaid LWA sissekandeid, võidakse blokeerida LWA süsteemi kasutamise õigus ajutiselt või alatiseks.

3.1 - Why is a comment simply saying "contact me privately for further details" not allowed?

This comment does not provide any helpful information to other translators and undermines the point of the Blue Board. Translators are busy, if they went to a Blue Board record and every comment merely said "Contact me privately for further details." there would be no point in having the comment section at all.

Site members can contact the translator who gave an entry for more details by clicking the "Email translator" icon on the entry itself.

1.4 - Kui usaldusväärne on Blue Board?

Siia tehtud sissekannete õigsust ei kinnitata kuidagi, sissekanded väljendavad vaid sissekannete autorite arvamusi. Sissekannete hindamisel tuleks arvestada: postitajate aktiivsuse tasemeid, identiteedi kontrollimise staatust, liikmelisuse tasemeid, registreerimisnumbreid ja teisi omadusi.

Ärge usaldage ainult tehtud sissekandeid. Innustame teid kujundama oma arvamust allhankijate kohta allhankijatega koostööd tehes saadud kogemuste või isikliku suhtluse põhjal.

1.5 - Where can I manage LWA feedback?

You can see information on LWA entries received, requested and given, and request new LWA entries from service providers on the LWA Feedback management page.

You can also view LWA statistics of outsourcers ranked by average LWA and the number of entries received, compiled from information on the Blue Board considering entries over the last 12 months and from all time.

1.6 - What is the ProZ.com termination policy?

The staff of ProZ.com, the company providing the technology for this site, has established a policy for the termination of offending outsourcers to enhance the site is used as a place for language companies and language service providers to meet and engage in good-faith transactions.

ProZ.com termination policy can be found here.

1.7 - What does the message This outsourcer has been banned from posting jobs at ProZ.com mean?

As per ProZ.com termination policy, if a total of two non-payment complaints regarding a single outsourcer have been received from unrelated sources, the issue will be brought to ProZ.com staff for review. At its sole discretion, ProZ.com staff may then choose to suspend or revoke the outsourcer's right to use ProZ.com. This note refers to that suspension.

1.8 - What does the " ... " mean in the comment area for some LWA entries on the Blue Board?

A " ... " in the comment section indicates that no comment has been entered by the poster of the entry. Note that if this is the case you will only see " ... " in the comment section, as opposed to, for example, "Great terms, professional ... would work with them again", which would have been entered by the service provider.

2 - For service providers

2.1 - Kuidas saan vaadata teiste kasutajate sissekandeid, mis puudutavad konkreetse kliendiga edaspidise koostöö tõenäosust?

"Blue Board" on peamenüü vahekaardi "Tööpakkumised" üks valikuid. Blue Board'ile pääsete ligi ka siis, kui sisestate otse järgmise veebiaadressi: http://www.proz.com/blueboard
Kui olete Blue Board'is, saate allhankijaid kas nime või asukoha alusel otsida.

2.2 - Ma ei ole ProZ.com'i (maksev) liige... kas ma saan siiski Blue Board'i registreid vaadata?

Jah. Logige sisse ja klõpsake selle allhankija nimele, kelle kohta soovite sissekande teha. Teil tuleb tasuda kas boonuspunktides (browniz) või rahas.

2.3 - Ma ei ole ProZ.com'i (maksev) liige... kas ma saan siiski Blue Board'i sissekandeid teha?

Jah.

2.4 - How can I make an LWA entry for a Blue Board outsourcer?

To make an LWA entry for Blue Board outsourcer, first locate the outsourcer's Blue Board record here. Once you have located and accessed the outsourcer's Blue Board record, click on “Make an entry” to the right of the Blue Board record page. Clicking on this option will open a page where you will be able to compose your LWA entry. Please bear in mind that Blue Board entries require vetting and that they will not appear immediately. This is usually done within 12 hours of the entry being posted.

2.5 - How to open a non-payment report for certain outsourcer?

During the submission of your LWA entry as per FAQ, after sending the LWA entry for vetting, in case if the rating of the LWA entry is very low (1 or 2) you will be given the option to report any non-payment issue involved with the outsourcer and you will see a message "You entered a low LWA for this outsourcer. If you have not received payment, report a non-payment for this outsourcer". Please press on the button “report a non-payment for this outsourcer”. You will be redirected to another page where the possibility to enter data regarding your non-payment issue will be provided. After filling in all the necessary information please press on “Preview non-payment report” button, check carefully your non-payment report again and press on “Submit non-payment report” button to open a non-payment issue for your LWA entry.

If the LWA entry is already submitted and approved by PoZ.com Staff, however, you have not opened a non-payment report please contact site Staff , to request to open a non-payment report for your LWA entry. Please make sure that your non-payment report is in line with Blue Board rules .

The non-payment report is visible only to ProZ.com Staff and to the outsourcer. Service providers who report non-payment issues are required to update their LWA entries on time to make it clear if the payment has been made. If it is not possible to edit the LWA entry (whether because the reply has been already submitted by the outsourcer and as per Blue Board rule #3 , the LWA entry is not editable, or the LWA entry is too old) service providers should let site staff know if and when the non-payment issue is resolved (by submitting a support request, to inform they have been paid in full).

Note: In the case of outsourcers, if they have resolved an open non-payment issue, they are invited to contact site staff , and ask them to confirm this with the service provider. Only when the service provider confirms payment has been received in full, the LWA entry will be removed from the Blue Board record, allowing the service provider to make a new LWA entry reflecting the current situation. Note that this new entry may contain the same 1-5 rating as the entry that contained the non-payment report.

For more information regarding the use of Blue Board on ProZ.com please check the article “Using the ProZ.com Blue Board” .

5.1 - I have made a non-payment report for an outsourcer and it hasn't appeared yet.

First, please note that all Blue Board entries require vetting by site staff before they are made public (see this FAQ).

As of April 2016, in the case of non-payment reports for Business members of ProZ.com, please note that outsourcers are notified of these reports before they are made visible in order to give the outsourcer the opportunity to confirm if the entry is in line with the conditions for making non-payment reports as described in this FAQ. You should have received an email from site staff notifying you of this policy upon making your entry. Your non-payment report will be made visible shortly if it is line with the rules for making Blue Board entries.

See the announcement »

2.6 - Tahaksin paluda teistel teha konkreetse allhankija kohta sissekandeid. Kuidas saaksin seda teha?

Kui allhankija on juba loendisse lisatud, klõpsake allhankija kohta käivate kirjete leheküljel "Üleskutse sissekannete tegemiseks". Selle tulemusena avaldatakse ProZ.com'i kodulehel palve teha sissekandeid. Lisaks saadetakse meil kõigile, kes on selliste teadete saamiseks registreerunud.

Juhul, kui allhankija, kellest huvitatud olete, pole veel loendis nimetatud, saadetakse allhankija lisamisel vastav teade automaatselt. Allhankijat saate lisada vaatamata sellele, kas olete liige või mitte. Palume tähele panna, et ühe allhankija kohta on lubatud ühes kuus esitada vaid üks "Üleskutse sissekannete tegemiseks".

2.7 - I have made a call for entries for an outsourcer but I have changed my mind. Is it possible to undo it?

No. It is not possible to reverse the call for entries as the email to all those who have subscribed to receiving request for entries are automatically sent immediately after the call for entries is submitted.

2.8 - Can I be notified of new LWA entries submitted for a particular outsourcer?

Yes. To receive notifications for new LWA entries posted in a Blue Board record of any particular outsourcer, just click on "Track outsourcer" in the box to the right of their Blue Board record.

You can turn tracking off by clicking on "Stop tracking" in the same box to the right of the Blue Board record.

If you are not able to stop tracking the Blue Board record please contact ProZ.com support Staff .

2.9 - How can I set my Blue Board notifications preferences?

To opt out the Blue Board notifications please reset the settings in your profile Blue Board controls section .

2.10 - Why I am getting email notifications about new LWA entries in Blue Board record and how to deactivate it?

During the submission of your LWA entry you have the possibility to subscribe to alerts when new entries are made for outsourcer by selecting the option “Receive alerts when new entries are made for this outsourcer?”.

Once this option is activated, you will receive email alerts regarding new LWA entries in the Blue Board record of the outsourcer you have submitted your LWA entry.

To stop tracking the outsourcer you need to press the link in the bottom of the notification email you have received: “Click here to stop receiving alerts for this outsourcer”.

2.11 - Kuidas saan teha sissekande allhankija kohta, keda pole Blue Board'is nimetatud?

Kui soovite teha sissekande allhankija kohta, keda pole veel Blue Board'is nimetatud, saate üksikasjad ise lisada vahekaardilt "Lisa allhankija". Segaduse vältimiseks veenduge, et lisate kõikehõlmavad üksikasjad.

2.12 - I added an outsourcer to the Blue Board database and the record is not visible. Why?

Blue Board records, as Blue Board entries, require vetting by site staff or moderators and checking all contact information may take time, usually no more than 24 hours.

If the record you added has not appeared after a 24-hour period, please contact site staff via a support request.

2.13 - Kas saan teha sissekande allhankija kohta, kui minu ainuke kogemus temaga on olnud proovitõlke põhjal?

Ei.

Võite proovitõlke, läbirääkimiste või muu esialgse suhtluse alusel allhankija kohta omad järeldused teha. Oma kogemustele tuginedes oleme siiski otsustanud, et Blue Board'i sissekandeid võib teha väljendamaks tõenäosust mingi konkreetse allhankijaga edaspidi *jälle* koostööd teha. Teisisõnu peate olema vähemalt alustanud "reaalset" koostööprojekti allhankijaga, kelle kohta sissekande teete.

2.14 - Kas saan allhankija kohta teha enam kui ühe sissekande?

Jah, aastas saab allhankija kohta teha ühe sissekande--seda tingimusel, et olete enne järjekordse sissekande tegemist allhankijaga taas koostööd teinud. Ühe koostöökogemuse põhjal ei tohi mitut sisekannet teha.

2.15 - Where can I see a complete list of LWA feedback I provided?

You can see a list of the LWA / Blue Board entries you submitted for different outsourcers in the LWA feedback management page. Or else, check the "Blue Board entries made by this user" section of your profile.

2.16 - Tegin sissekande, aga see pole veel nähtav.

Blue Board'i sissekanded vajavad läbivaatamist. Seda tehakse tavaliselt 12 tunni jooksul pärast sissekande postitamist. Võiksite ka õigekirja üle vaadata. Mõnikord ei võeta Blue Board'i sissekandeid andmebaasi vastu kasutatud tähemärkide tõttu: topeltjutumärgid ei ole kommentaaris lubatud. Et sissekanne oleks nähtav, võib olla vaja topeltjutumärgid eemaldada ja kasutada ühekordseid jutumärke. Kui teie kommentaar pole 24 tunni jooksul andmebaasi ilmunud, võtke palun ühendust tööpakkumiste/Blue Board'i moderaatoriga (ühega moderaatoritest) või esitage tugiteenuse taotlus.

2.17 - Kuidas saan Blue Board'i tehtud sissekannet redigeerida?

Enda tehtud sissekannet saate redigeerida, klõpsates sissekandest paremale jäävale redigeerimise lingile, kuid seda saab teha ainult juhul, kui allhankija pole veel teie sissekandele vastanud või kui sissekanne on vähem kui aasta vanune. Siiski peavad moderaatorid kõik muudatused enne heaks kiitma.

Kui allhankija on sissekandele oma vastuse kirjutanud, ei saa te oma sissekannet enam redigeerida.

2.18 - Kuidas saan BB sissekannet peita?

Juhul, kui allhankija pole teie tehtud sissekandele veel vastanud, võite taotleda sissekande eemaldamist. Sissekande eemaldamiseks tuleb esitada põhjus ja moderaator peab eemaldamise heaks kiitma.

Juhul, kui allhankija on sissekandele vastanud, peavad nii allhankija kui ka teenusepakkuja sissekande peitmiseks nõusoleku andma. Kui mõlemad osapooled on ise sellele kokkuleppele jõudnud, peavad nad kumbki saatma tugiteenuse taotluse, teatades, et nad mõlemad nõustuvad konkreetse BB sissekande peitmisega. Kui tugipersonal on need kaks taotlust kätte saanud, peidetakse sissekanne avalikkuse eest.

Märkus: Kui leidub tõendeid selle kohta, et allhankija või teenusepakkuja poolt tehtud sissekanne või vastus rikub mõnda BB eeskirja või osutub ebaseaduslikuks, võivad saidi töötajad sissekande/vastuse peita või kustutada.

2.19 - Kus saan näha suurepärase Blue Board'i tagasisidega allhankijaid?

Blue Board’i statistikalehekülg näitab parimaid Blue Board’i allhankijaid järjestatuna nende keskmise LWA reitingu alusel. Allhankijad, kellel on tõsiseid probleeme maksmisega või kelle keskmine LWA tagasiside on alla 4,5, jäetakse välja.

Tulemusi kuvatakse nii kogu aja kui ka 12 kuu kohta. Iga tulemuste hulk jagatakse tehtud sissekannete arvu põhjal kaheks.

Igas tabelis järjestatakse allhankijad keskmise LWA ja seejärel sissekannete arvu alusel. Kui kahel allhankijal on ühesugused tulemused, näidatakse esimesena viimati loodud Blue Board’i lehe omanikku.

2.20 - Where can I see outsourcers past contact information in Blue Board records?

ProZ.com members can see past contact information for outsourcers by clicking on "view contact data history" at the bottom of the contact information section of the outsourcer's Blue Board record.

2.21 - Where can I see information on the jobs posted by a Blue Board outsourcer?

You can see a list of Classic and Connect jobs posted by any Blue Board outsourcer just by clicking on More info » in the "Past job postings" box below the Blue Board record information. Only ProZ.com members have access to the information on the jobs posted by an outsourcer.

Open jobs will show in yellow while jobs that have already been closed will be shown in light green.

2.22 - I submitted an LWA entry for an outsourcer and it is no longer visible. Why?

If you submitted an entry for an outsourcer that was visible for some time and that is no longer visible it is possible that your entry was contested by the outsourcer. Note that in cases in which an entry is contested, the entry is made invisible by staff until the issue has been clarified.

If you are sure your entry is in line with Blue Board rules, and it is being contested by the outsourcer, please submit a support request with all relevant evidence (email correspondence, PO, etc.).

Also note that entries may disappear from public view when a 'request for edit' has been made. If you requested your entry to be edited, it will remain hidden until moderators or staff re-approve such entry.

2.23 - Can an outsourcer leave feedback for me?

Outsourcers may rate their willingness to work again (WWA) with service providers.

3 - For outsourcers

3.1 - Kuidas saan oma ettevõtte Blue Board'i loendisse lisada?

Blue Board'i loendis nimetatud allhankijad satuvad andmebaasi, kuna ProZ.com'i kasutaja on neist teada andnud. Seda saab teha iga registreeritud kasutaja; kui olete tõlketeenuste allhankija, olete teretulnud oma ettevõttest teada andma, et teenusepakkujad saaksid teie kohta sissekandeid teha. (Blue Board'i kasutajaid kutsutakse tegema sissekandeid teie ettevõttega edaspidise koostöö tõenäosuse kohta.)

Seda infot saate lisada siit: Lisa allhankija lehekülg

3.2 - Kuidas saan muuta kontaktandmeid, mis sisalduvad minu ettevõtte kohta Blue Board'is listitud?

Blue Board'is kajastatud allhankijate kontaktandmeid saavad muuta ainult saidiülemad ja tööpakkumiste/Blue Board'i moderaatorid. Taotlemaks andmete korrigeerimist sisestage Tugiteenuse taotlus või pöörduge otse tööpakkumiste koordinaatorite poole.

3.3 - Kuidas saan redigeerida teavet oma Blue Board'i registris?

Kui teie kontaktandmed või teie firma Blue Board’i register on muutunud, saate neid redigeerida, võttes ühendust tööpakkumiste/Blue Board’i moderaatori või saidi personaliga tugiteenuse taotluse kaudu. Kontakteeruge korraga ainult ühega neist ja esitage kogu teave, mida soovite uuendada, ning oma Blue Board’i registri veebilehe aadress.

3.4 - Can I add information about my company to my Blue Board record?

Yes. Outsourcers with a high LWA average can post public notes to provide Blue Board record visitors with useful and/or important information regarding their business.

To add a note to your record, visit the Applications section and click on "Outsourcers Control Center" in the box to the left. This will lead you to the "Application management" form and will allow you to enter additional information about your agency/company that will be later displayed on your Blue Board record.

3.5 - Soovin Blue Board'ist teatud kontaktandmeid eemaldada.

ProZ.com austab teie privaatsust. Juhul, kui soovite, et teatud kontaktandmed poleks avalikult nähtavad, saatke palun toele vastav taotlus selgitusega, milliseid andmeid ja miks soovite eemaldada. Kaalume teie palvet.

Palume tähele panna, et teatud kontaktandmed on ProZ.com'i kaudu postituste saatmiseks kohustuslikud ning nendest nõuetest ei loobuta. (VaataTööpakkumised KKK.)

3.6 - How can I completely hide the "past job postings" on the Blue Board record?

Please note that you do not need to hide your past job postings, because the details of the jobs are available for only 30 days and only to those meeting the criteria. Please note that non-members do not see your job postings when they see your Blue Board record. Complete access to the Blue Board record of outsourcers is a member-only feature and the details of past jobs that are older than 30 days are not shown.

3.7 - Can I remove my Blue Board record?

As Blue Board rules state, Blue Board records remain in place for at least six months following any form of outsourcing activity. Requests from outsourcers to have certain contact details removed from the Blue Board will be considered when specific reasons are given. However, in most cases, such requests will not be considered until at least six months have passed after the date of last known outsourcing activity. Requests for complete removal of a Blue Board record may also be considered, but will generally not be granted.

3.8 - How can I request an LWA entry from service provider who has been working with me?

First off all, please remember that only translators that are registered on ProZ.com can make LWA entries in your Blue Board record. Therefore before requesting an LWA entry from a service provider who has worked for you or your company, please first make sure that this service provider is registered on ProZ.com. Otherwise s/he should create a profile on ProZ.com here .

To request an LWA entry, please go to your Blue Board record and:
1)click “Manage LWA feedback” from the menu on the right. You will be redirected to the Feedback management page.
2) Select Request Blue Board Entries (outsourcers only) from the menu on the left.
3) On the next step please start typing the username or the real name of the service provider you are looking for in the “Search” section and click on the name in the list which appears below the search box. If the data displayed in the box on the right corresponds to the desired service provider, click on "Add to list".
4) Make sure that the check box near the name of service provider is checked and click “Proceed to step 2 of 3”.
5) Check the message which will be sent to service provider. A template text to request the Blue Board entry can be personalized, so you may also enter your own text for this message. Once the text is ready, please press on “Proceed to step 3 of 3 (preview and send emails)”.
6) Check the message you are going to send and click the “Send” button or on “Back edit (message) button”, if you would like to edit the message you are going to send.

3.9 - Will I be notified of new LWA entries posted in my Blue Board record?

Yes. A notification will be sent to the email address specified as the contact email address in the Blue Board record every time an entry is posted.

In the same way, if a non-payment report is made together with an entry submitted, a notification informing about this complaint and the procedure to follow will also be sent to the email address associated with the Blue Board record.

3.10 - Teenusepakkuja on kommenteerinud minu ettevõttega edaspidise koostöö tõenäosust. Kas saan talle vastata?

Jah. Peaksite olema saanud meili ajal, mil sissekanne tehti. Juhul, kui te ei saanud vastavat meili või ei suuda seda üles leida, kuid tahate siiski oma vastuse sisestada, saatke see tööpakkumiste koordinaatoritele, märkides ära teenusepakkuja, kelle sissekandele vastuse saadate.

Juhul, kui arvate, et sissekande tegemise tingimusi ei täidetud (nt sissekande on teinud inimene, kes pole teiega koostööd teinud), võtke ühendust tööpakkumiste koordinaatoritega.

Juhul, kui esineb arusaamatus, innustatakse allhankijaid sissekande tegijatega vahetult suhtlema. Siiski on teie ettevõttega "edaspidise koostöö tõenäosust" käsitlevate sissekannetega seoses ProZ.com'i kasutaja ähvardamine või talle surve avaldamine keelatud. Sellise tegevuse tulemusena võidakse piirata teie ProZ.com'i kasutamise õigust.

Nagu teenusepakkujate kommentaaride puhulgi, peavad teie vastused piirduma tööalaste suhete ja edaspidise koostöö tõenäosusega. Teenusepakkujate ja allhankijate poolt postitatavad isiklikud märkused ei ole vastuvõetavad ja eemaldatakse soovi korral saidi töötajate poolt.

3.11 - Minu firmal on suurepärane Blue Board'i lehekülg. Kuidas saan seda oma profiilis näidata?

Profiiliomanikud, kelle Blue Board’i lehekülgedel on tagasiside “edaspidise koostöö tõenäosuse” (LWA) kohta, saavad näidata vastavat statistikat profiili paremas ülaosas.

Blue Board on vahend, millest on kasu nii teenusepakkujatele kui ka allhankijatele. Allhankijad, kes on seal olemas ja kelle kohta on tehtud positiivseid sissekandeid, on Blue Board’i kasutavate teenusepakkujate jaoks usaldusväärsemad ja projektid nendega käivituvad kiiremini.

Liikmed ja muud kasutajad (nt allpool toodu), kellel on nii BB lehekülg (tagasiside teenusepakkujatelt) kui ka WWA sissekanded (tagasiside allhankijatelt), saavad näidata mõlemaid oma profiilides – WWA-d vasakul ja LWA-d paremal.

LWA teabe nähtavuse jaoks on kolm valikut:

a) nähtamatu kõigile, k.a profiili omanikule:

See on vaikeseade. Profiiliomanikud näevad ainult nuppu “Näita LWA valikuid”, mis võimaldab neil minna üle järgmisele nähtavuse variandile.

Omanik näeb:




b) nähtav ainult profiili omanikule:

Kui klõpsata nupule “Näita LWA valikuid”, muutub LWA statistika nähtavaks profiili omaniku jaoks, kes võib ka pöörduda tagasi eelmisse olekusse (nähtamatu) või teha funktsiooni nähtavaks ka külastajatele.

Omanik näeb:




Nendel kahel juhul ei näe profiili külastajad LWA-ga seotud teavet:




c) kõigile nähtav:

Kui omanik klõpsab nupule “Näita kõigile”, näidatakse LWA statistikat kõigile külastajatele.

Sellisel juhul näeb profiili omanik järgmist:




Profiili külastaja näeb:




Sissekannete arvu näitav link viib külastajad vastavale Blue Board’i leheküljele ning link “Tee LWA sissekanne” suunab nad otse vormile, mille kaudu saab selle konkreetse allhankija kohta sissekannet teha.

3.12 - How can I affiliate a profile to a Blue Board record?

To affiliate a profile to certain Blue Board record, please submit a support request to ProZ.com Staff to ask for the affiliation to be made. Please provide the link of the Blue Board record and the profile you would like to affiliate.

3.13 - I have been affiliated to an outsourcer I am not related with. What should I do?

If your profile has been affiliated with an outsourcer you are not related to, please submit a support request to ask for the removal of such affiliation.

Have in mind that profiles are affiliated with Blue Board records on the basis of jobs posted by the profile in the name of a given outsourcer, among other activity.

3.14 - A service provider has posted a non-payment complaint in my Blue Board record. What should I do?

If a service provider has posted a non-payment complaint in your Blue Board record and this issue has already been resolved, instruct the service provider to contact staff via support request to confirm payment has been made so that the issue can be marked as resolved.

If the issue has not been resolved, please do so. Remember that Job posting rules state that payment commitments must be upheld. Once the issue has been resolved, ask the service provider to contact staff to confirm the situation.

Finally, if non-payment derives from quality issues with the job delivered by the service provider or with a late delivery of the project, please contact site staff via support request and provide the email correspondence in which the service provider has been notified of the issue.

3.15 - Is it possible to contest a non-payment report before it is made public?

As of April 2016, if you are a Business member of ProZ.com and receive a non-payment report on your company’s Blue Board record, then you will be notified by site staff via email before that entry is made publicly visible. If the entry is not in line with the rules for leaving Blue Board feedback as described in this FAQ, or if the non-payment report is no longer valid, then you will be given the opportunity to provide the relevant correspondence to prove this.

See the announcement »

3.16 - Is there a way for me to leave feedback for a service provider who has worked for me?

Outsourcers may rate their willingness to work again (WWA) with service providers.

4 - Blue Board Applications system

4.1 - What is the Blue Board Applications system?

The Blue Board Applications system allows outsourcers to review and accept applications from ProZ.com members who meet the required qualifications.

4.2 - For Service providers:

2.1 - Where can I see a list of outsourcers looking for applications from translators and/or interpreters?

You will find a list of outsourcers that are looking for applications from translators and/or interpreters in the Applications page.

Note that only the outsourcers you qualify to apply will be shown.

To submit your application, just click on Apply now and complete the application form.

2.2 - Where can I see a record of applications I submitted?

For the time being, applications submitted are not recorded. However, if you have already submitted an application for a Blue Board outsourcer, the date in which your application was submitted should show in the "Action" column of the applications page.

2.3 - How many applications can I send?

Site members are able to send an unlimited number of applications per month. However, you must wait 90 days before submitting another application to the same outsourcer.

If your application has not been acknowledged by the outsourcer, you will not be able to submit another application for that particular outsourcer until they have done so.

2.4 - Why I am not allowed to send my application?

The Blue Board Applications system is provided as a service to ProZ.com members only. Professional and Business members may submit their applications as part of this system.

Outsourcers may also choose to restrict who can apply by language pair(s), native language(s), working/specialty discipline(s), and country of residence.

2.5 - If I send my application and it is not accepted, will I be informed?

Outsourcers have the ability to accept or reject applications, and optionally send an e-mail to the applicant.

2.6 - Can I use the information available in my profile when submitting an application?

Site members may automatically submit information from their ProZ.com profiles from fields such as KudoZ points, ProZ.com Project History, phone number, etc.

4.3 - For outsourcers:

3.1 - Where can I see applications sent to me?

Outsourcers can view applications sent to them by clicking the "Applications Received" tab in the Outsourcer Control Center .

3.2 - Where I can adjust my application preferences?

Outsourcers that have a Blue Board record affiliated with their account may start to accept applications by setting their preferences in the "Application Preferences" tab of the Outsourcer Control Center .

3.3 - Why am I not able to adjust my "Application Preferences"?

ProZ.com staff reserve the right to limit the use of Blue Board Applications system. Companies with low average Blue Board entries will not be able to set up their "Application Preferences". Access is also unavailable to outsourcers whose records contain open reports of non-payment.