Wordfast Pro main options greyed out in Windows 8 Thread poster: JCBAILBE
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Hello, One of my colleagues has recently installed on her new PC (Windows 8) the latest version of WFP. She's got a license, the Help > License Management shows the application is working in full mode. But... The main WFP icons are greyed out, the shortcuts like ALT+ins to copy source don't work. Roughly speaking, her WFP doesn't work (she can open a file, and that's it). What's weird is that she installed the WFP client yesterday, activated it... See more Hello, One of my colleagues has recently installed on her new PC (Windows 8) the latest version of WFP. She's got a license, the Help > License Management shows the application is working in full mode. But... The main WFP icons are greyed out, the shortcuts like ALT+ins to copy source don't work. Roughly speaking, her WFP doesn't work (she can open a file, and that's it). What's weird is that she installed the WFP client yesterday, activated it via a new license file, and all worked fine. This morning, she got into that situation where she is stuck with her WFP's main icons being greyed out/inactive. Sorry if duplicating any topic. Thanks in advance Kind regards JCB (we tried closing/reopening WFP, restarting her computer, etc.) ▲ Collapse | | | Alex Lago Spain Local time: 00:14 English to Spanish + ... Contact Wordfast support | May 19, 2015 |
I would suggest contacting WF support they are quite quick with their replies, also you could try searching the Yahoo Wordfast group | | | John Di Rico France Local time: 00:14 Member (2006) French to English Create a new project | May 20, 2015 |
Hi JC, Sometimes, a project can get corrupted (don't know why or how, sorry!). When this happens to me, I create a new project and everything works as normal. Hope this helps, John | | | Elmachich Morocco Local time: 23:14 English to French + ... Create a new project_Bis | May 20, 2015 |
John Di Rico wrote: Hi JC, Sometimes, a project can get corrupted (don't know why or how, sorry!). When this happens to me, I create a new project and everything works as normal. Hope this helps, John Hello JC, I agree with John, just create a new project and everything should be okay! Bonne chance ! | |
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JCBAILBE France Local time: 00:14 TOPIC STARTER SOLVED - Thank you! | May 21, 2015 |
Hello to you and thanks for your replies, You're correct, we haven't attempted to recreate another project. Instead, the translator reinstalled WF and the pb went away. Fingers crossed Have a nice day and thanks JCB | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Wordfast Pro main options greyed out in Windows 8 Wordfast Pro | Translation Memory Software for Any Platform
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