ProZ.com privacy policy

Past versions:

Date effective: 10 April 2009

This privacy statement discloses the privacy practices for ProZ.com. ProZ.com will not sell, share, or rent information collected to others in ways different from what is disclosed in the following statement.

Mandatory information collected by ProZ.com
- A valid email address
- A username (any unique name selected by member)
- A password (selected by member)
- A password reminder.

Optional information collected by ProZ.com

- Name
- Address
- Phone number
- Fax
- Information about professional skills and experience

Company behind the site

ProZ.com (a California corporation)
235 Harrison Street Mail Drop #22 Syracuse, NY 13202 USA

How the information is used

ProZ.com offers to members the opportunity to have notice of jobs, translation questions, etc., sent to them by email. The email address is required for this purpose.

Members are also given the option of showing their names, professional qualifications, etc., on their profile pages, or on bids made for translation jobs, answers proposed to translation qustions, etc. This information is optionally entered, and optionally shown by members. Members are free to withhold, or remove this information, at any time and at their sole discretion.

The username serves the purpose of uniquely identifying a member within the ProZ.com system. It is used not only in login, but also to refer to the member in public areas of the site. If a member makes a bid, for example, and does not want his or her real name to be shown, the username will be shown instead.

The password is used solely for the purpose of login, and is not shown anywhere.

The password reminder is provided by a member for no other purpose than to refresh his or her memory, in the event he or she forgots the password. A request can be submitted, causing the reminder to be sent to the email address on file.

ProZ.com does share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Apart from the desired username, which appears on each profile page and elsewhere throughout the site, the information collected by ProZ.com is not shared with anyone without permission.

Cookies

ProZ.com may set and access one or more cookies (a small text file containing a string of characters) on users' computers. Cookies are used to store user preferences and to identify logged in users.

ProZ.com may use third party advertisements. Some of these advertisers may use technology such as cookies and web beacons when they advertise on ProZ.com, which will also send these advertisers (such as Google through the Google AdSense program) information including a visitor's IP address, ISP, web browser, and in some cases, whether Flash is installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites). Google uses the DoubleClick DART cookie on publisher websites displaying AdSense for content ads. Users may opt out of the use of DART cookies and any other cookies used by Google Ads. For more information on privacy policies and available opt-out options applicable to Google Ads, see the Google Advertising and Privacy FAQs and the Google Ad and Content Network Privacy Policy.

3rd Party Communication Setting

ProZ.com offers to members the opportunity to receive special offers from select, approved translation industry partners. If you select to receive this information your email address will not be disclosed. All offers will be submitted through the ProZ.com email server, or an approved distribution center. Offers will be limited to no more than one email per week, and all offers will be sent with clear and conspicuous opt out instructions. If at any time a user wishes to opt out they can simply change their profile settings for 3rd party communication. Or by visiting www.proz.com/remove

Security of the information

ProZ.com has attempted to create a database that is secure from theft. In order to collect the personal information listed above, it would be necessary for a thief to bypass password protections, etc., that have been put in place to protect user information.

Control of the information

Members have full control over their personal information and the manner in which it is used. Members who wish to change any of the information they have provided, may do so at any time.

Log Files

ProZ.com uses IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use.

Links

This web site contains links to other sites. Please be aware that ProZ.com is not responsible for the privacy practices of such other sites.

ProZ.com users are encouraged to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.

Surveys & Contests

From time-to-time ProZ.com requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.

Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).

Contact information will be used to notify the winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend

If a member elects to use the ProZ.com referral service for informing a friend about the site, they are asked to enter the friend's email address. ProZ.com will automatically send the friend (visible to the inviter prior to sending) a one-time email inviting them to visit the site.

ProZ.com stores this information for the sole purpose of sending this one-time email. The friend may contact ProZ.com at [email protected] to request the removal of this information from their database.

Security

This website takes a number of precautions to protect members' information. When members submit sensitive information via the website, their information is protected both online and off-line.

All of members' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information.

Also, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to [email protected]

Site and Service Updates

ProZ.com members are also sent a newsletter and, from time to time, service announcement updates. Members are not able to unsubscribe from the newsletter and service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Notification of Changes

If the ProZ.com privacy policy is ever to be changed, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.

Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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