I can not login to enter a support ticket. Thread poster: E. Strijbos
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E. Strijbos
Netherlands
Local time: 18:16
English to Dutch
+ ...
It try to login to "Support", but I get asked for a login although I'm logged in to my account, I get asked for a login anyway. If enter my login and password there, I get a "session expired" and on a next try, a call that my login and password don't match/are unknown. I've also tried logging in on a different browser, and while logged out from my account.
I just have a simple question (whether it's possible to get license for a second computer, which is mentioned on the site somewhere), ... See more It try to login to "Support", but I get asked for a login although I'm logged in to my account, I get asked for a login anyway. If enter my login and password there, I get a "session expired" and on a next try, a call that my login and password don't match/are unknown. I've also tried logging in on a different browser, and while logged out from my account.
I just have a simple question (whether it's possible to get license for a second computer, which is mentioned on the site somewhere), but a program running with something like customer service ... I don't like that much.
I have trusted CafeTran so much that I bought a 3-year submission, but I feel rather disappointed now.
My version is Akua 2018 v12, on Macos 10.14 (Mojave). ▲ Collapse
| | | | | The CafeTran Freshdesk has flaws | Oct 15, 2018 |
I'm having troubles to log in at the CafeTran Freshdesk too (on my iPhone), very similar to what you are experiencing.
Regarding your faith in CafeTran Espresso 2019: don't let the flaws of the support platform spoil your fun with CafeTran. In my opinion, it's good software, especially on the Mac.
To avoid all red tape, you can mail the developer directly at: [email protected] .
[Edited at 20... See more I'm having troubles to log in at the CafeTran Freshdesk too (on my iPhone), very similar to what you are experiencing.
Regarding your faith in CafeTran Espresso 2019: don't let the flaws of the support platform spoil your fun with CafeTran. In my opinion, it's good software, especially on the Mac.
To avoid all red tape, you can mail the developer directly at: [email protected] .
[Edited at 2018-10-15 18:51 GMT] ▲ Collapse
| | | | Igor Kmitowski 
Poland
Local time: 18:16
Member (2016)
English to Polish
+ ...
There is a login issue at the support platform which, hopefully, will be resolved soon. Until then, please contact for the support directly via e-mail.
| | | | E. Strijbos
Netherlands
Local time: 18:16
English to Dutch
+ ...
TOPIC STARTER
Bedankt Hans, dziękuję Igor,
for your speedy reply.
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