English to Chinese Tech/Engineering IT (Information Technology) on-demand marketing

A telecommunications company has become similarly plugged in: it now has a war room to track every online comment anywhere. Besides being better able to address—in an open, friendly, and fast way—problems that could escalate, it now has {a great frontline source of line-outage signals} that trigger repair crews and increases in call-center capacity.
一家电信公司变得同样密切关注形势：现在它设有一间战略决策室（war room），跟踪任何地方的每一则网上评论。除了以一种开放、友好、快捷的方式，更好地能够处理可能逐级上报的问题，现在{它有第一手的线路故障信号来源}，可以及时告知维修人员，并加强呼叫中心的处理能力。

谢谢改正！